Eliza Fig

Returns Policy

Non-Personalized

When ordered without personalization, this item is backed by our money back guarantee. If you are not satisfied you may send the product back to us for a refund provided the item is unused and in its original packaging. Return postage fees are the responsibility of the customer.

Personalized

If your personalized item is damaged during shipping please contact us within 5 days of receipt to arrange for a refund or replacement. Understandably, a personalized item cannot be returned or exchanged for other reasons.